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In case of any complaints, kindly submit it in one of the following channels:

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  • Personally visiting the Customer Complaints Unit at Al Jon Tower 11th floor during the official working  hours from 7:30 am to 3:30 pm              (Sunday to Thursday).

  • Filling out the customer complaint from below and e-mail it to:

  • Filling out the form and mail it to the following address: Al Jon Tower 11th floor – P.O. Box: 29806 Safat 13159, Kuwait. 

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